Privacy Policy

1. Introduction

Swiftelio Tileworks (“we”, “us”, “our”) provides online courses and community features for learning tile installation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

• Account data: name, email address, and optional phone number.
• Transactional data: course purchases and access status.
• Usage data: device type, browser, pages viewed, and interaction events.
• Support data: messages you send to our team.

3. How We Use Information

• Provide, maintain, and improve our courses and community features.
• Process transactions and deliver purchase confirmations.
• Communicate about account activity, updates, and policy changes.
• Protect against fraud, abuse, and misuse of our services.

4. Cookies and Similar Technologies

We use essential cookies for secure sign-in and course delivery. With your consent, we may use analytics cookies to understand engagement and improve content.

5. Sharing of Information

We do not sell personal information. We may share limited data with service providers who help operate our services (e.g., payment processing), subject to confidentiality obligations.

6. Data Retention

We retain information for as long as needed to provide services and comply with legal obligations. You can request deletion of your account data.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to withdraw consent for non-essential processing.

8. Security

We implement technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; we work to reduce risks responsibly.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notices.

11. Contact Us

Questions about this Privacy Policy? Contact us at +1 (415) 915-2026 or [email protected].